Privacy Policy - ChainAware.ai

1. General

This privacy statement sets out the privacy policy of https://chainaware.ai (hereinafter ChainAware.ai, «we»). We are committed to protecting and respecting your privacy. This privacy policy (together with the Terms of Use) sets out the basis on which any personal data we collect from you or that you provide to us will be processed by us. By visiting the Website, you agree to be legally bound by this privacy policy. Please read the following carefully to understand our views and practices regarding your data and how we will treat it. If any term in this Privacy Policy is unacceptable, please do not visit, access, or use ChainAware.ai.

2. What information do we collect?

When you use our products or services, we collect personal information about you. We collect your information directly received from you, such as:

First and last name
Country
E-mail
Other information and your private data you deem necessary to submit to us during communication through ChainAware.ai

This includes collecting information when you visit our website. The information we collect from you may include the following:

Information about your identity — including your name, country, e-mail, and other information and your private data you deem necessary to submit to us during communication through ChainAware.ai
Information about your actual address and residency
Financial and transaction information
When you visit our website — your location information, IP address, and any third-party sites you access
Other personal information, such as details of your interactions with us

3. How do we collect your information?

Direct Collection – when you submit it on our website, we collect much of the above information. This includes contact information, registration information, and service inquiries. If you do not want to share your information, you can choose not to participate in a particular service or activity.

Indirect Collection – Cookies and Other Technology: ChainAware.ai uses cookies and local device storage to offer and provide personalized services. We may use these technologies to:

Provide you with personalized content based on your use of the Website
Enable you to more easily use the Website by remembering and using contact information, purchasing information, and registration information.
Evaluate, monitor, and analyze the use of the Website and its traffic patterns to help improve Website and services.
Assist us with ad reporting functions, such as learning which ads bring users to the Website.

We use the following types of technologies:

Cookies – a cookie is a small amount of data sent to your browser from a Web server and stored on your computer’s hard drive. Cookies enable us to identify your browser as a unique user. Cookies may involve transmitting information from us to you and us. Cookies may also be used by another party on our behalf to transfer data to us, following their privacy policy. Some cookies are “persistent cookies.” They are used by us each time you access our website. Other cookies are called “session cookies.” “Session cookies,” also called “session variables,” are used only during a specific browsing session and expire after a pre-determined time. For example, we may use a session cookie to remember that you have already navigated through a special menu. We may also use “analytics cookies” that allow web analytics services to recognize your browser or device and, for example, identify whether you have visited our website before, what you have previously viewed or clicked on, and how you found us. This information is provided anonymously for statistical analysis only. Analytics cookies are usually persistent cookies. You may disable browser cookies in your browser or set your browser to warn you when a cookie is being sent. You may lose some features or functionality when you disable cookies. Remember, also, that disabling cookies is browser-specific.

Log Files – Like most standard website servers, we use log files. Log files track Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and the number of clicks. We utilize this information to analyze trends, administer the site, prevent fraud, track website navigation in the aggregate, and gather broad demographic information for aggregate use.

4. How do we use your information?

We are careful about how we use your information. We use it to deliver our products and provide our services. We also use your information for other reasons, such as to better understand you and your needs and to let you know about other products and services you might be interested in. We collect, use, and exchange your information so we can:

Assess your application for diverse issues
Design, manage, price, and provide our products and services
Manage our relationship with you
Minimize risks and identify or investigate fraud and other illegal activities
Contact you
Improve our service to you and your experience with us
Marketing, inclusive retargeting
Comply with laws, and assist government or law enforcement agencies
Manage our businesses

We shall use the personal data in compliance with the confidentiality and only use and retain such data as long as this is necessary for platform utilization and rendering of services. Keeping platform users informed of ChainAware.ai services. This shall include the following purposes, among others:

Surveillance and improvement of the platform and services
Verification and authentication of the platform users’ identity
Creation and operation of platform access
Prevention or detection of fraud and other criminal offenses or abuse of the platform
Creation of anonymous statistics with the help of personal data
Tailoring of marketing communications to ensure that the most relevant information reaches platform users

5. Disclosure of information

With whom does ChainAware.ai share my information? We may disclose information collected from customers, visitors, and surfers to affiliates, independent contractors, and business partners who may use the information for marketing, advertising, or other uses. We may also disclose aggregate, individual, or anonymous data, based on information collected from customers, visitors, and surfers, to investors and potential partners or must or may be disclosed to law enforcement authorities in response to a valid emergency disclosure request. Finally, we may transfer information collected concerning selling our products and services. We will not disclose any of your personally identifiable information except when we have your permission or under exceptional circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. These are some of the ways that your information may be disclosed:

Service Providers – We occasionally hire other companies to provide limited services, including Website development and operation, sending postal mail or email, analyzing website use, processing payments, and processing data. We will only provide those companies the information they need to deliver the service, and they are contractually prohibited from using that information for any other reason.

Data in the Aggregate – We may disclose “blinded” aggregated data and user statistics to prospective partners and third parties. Blinded data is data that does not identify a person.

Other – We also may disclose your information in exceptional cases, for example, when we believe that we must disclose information to identify, contact, or bring legal action against someone who may be violating our Terms of Use or may be causing injury to or interference with our rights or property, other website users or customers, or anyone else who may be harmed by such activities. We may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes necessary to maintain, service, and improve our products and services. As we continue to develop our business, we may buy or sell businesses or assets. In such transactions, confidential customer information generally is one of the transferred business assets. In a transaction involving the sale of some or all of ChainAware.ai’s business, customer and site visitor information may be one of the transferred assets. It may be disclosed in connection with negotiations relating to a proposed transaction. In such a case, the transferred information may become subject to a different privacy policy.

ChainAware.ai may share data with the state regulatory organs and other authorities when required by the applicable law or the provisions of the AML policy.

The Platform user will be made aware in most circumstances of how and with whom their information will be shared.

Every Platform user shall agree with this policy and shall consent to his data being used following the provisions of this policy and the AML policy regarding data analysis and disclosure of data.

There are circumstances where the law allows ChainAware.ai to disclose data (including sensitive data) without the data subject’s consent.

These are:

Carrying out a legal duty or as authorized by competent legal authority.
Protecting vital interests of any party, including the Platform user.
Conducting legal proceedings, obtaining legal advice, or defending legal rights.
Disclosing data to state authorities under the AML policy to avoid or prevent money laundering. The information was already made public by other third parties.

Any User shall have the right to obtain from ChainAware.ai the erasure of personal data concerning him or her without undue delay, and the ChainAware.ai shall have an obligation to erase personal data without undue delay where one of the following grounds applies:

the personal data are no longer necessary to the purposes for which they were collected or otherwise processed;
the data subject withdraws consent on which the processing is based (such a withdrawal constitutes that the User understands that the company will be entitled to terminate all cooperation with such a User);
the personal data have been unlawfully processed;

The information may not be removed if the information was gathered:

for exercising the right of freedom of expression and information;
for reasons of public interest in the area of public health in accordance;
for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes;
for the establishment, exercise, or defense of legal claims.
To this end, ChainAware.ai will adhere to the Principles of data protection set by the GDPR.

Specifically, the Principles require that personal information:

Shall be processed fairly and lawfully and, in particular, shall not be processed unless specific conditions are met.
Shall be obtained only for the AML policy and shall be processed only to adhere to the risk analysis under the AML policy or to further develop the strategy of the company or to protect the vital interests of the data subject or another natural person, or for the performance of a task carried out in the public interest or the exercise of official authority vested in the ChainAware.ai, or when it is necessary for the legitimate interests pursued by the ChainAware.ai or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a minor.
Shall be adequate, relevant, and not excessive concerning those purposes.
Shall be accurate and, where necessary, kept up to date.
Shall not be kept for longer than is necessary but for no less than set by the AML policy. The gathered data is processed for the period reasonably necessary for the set purpose for which it was initially obtained.
Shall be kept secure by ChainAware.ai and takes appropriate technical and other measures to prevent unauthorized or unlawful processing or accidental loss or destruction of, or damage to, personal information.
Shall not be transferred to a country or territory outside the European Economic Area unless that country or territory ensures adequate protection for the rights and freedoms of Individuals/Service Users to process personal information.

ChainAware.ai will, through appropriate management and strict application of criteria and controls:

Observe full conditions regarding the fair collection and use of information.
Meet its legal obligations to specify the purposes for which information is used.
Collect and process appropriate information, and only to the extent necessary to fulfill its operational needs or to comply with any legal requirements.
Ensure the quality of information used.
Ensure that the rights of people about whom information is held can be fully exercised under this policy. These include:
The right to be informed that processing is being undertaken,
The right of access to one’s personal information,
The right to provide information necessary to correct the data should it be inaccurate.
Take appropriate technical and organizational security measures to safeguard personal information.
Ensure that personal data is not transferred abroad without suitable safeguards.

6. Data Collection and Control

Informed consent is when a Platform user or his authorized representative:

Clearly understands why their information is needed, who it will be shared with, and the possible consequences of them agreeing or refusing the proposed use of the data. Access to this privacy policy is sufficient to provide the Platform user with all the necessary information.
Gives his consent by accepting the Terms and Conditions.
Clearly understands why the information is needed.
Understands what it will be used for and the consequences should the Platform participant decide not to consent to the processing.
As far as reasonably possible, grants explicit consent by registering on the website of ChainAware.ai.
As far as reasonably practicable, competent enough to give consent and has given freely without any duress.
Has received sufficient information on why their data is needed and how it will be used.

7. Data Access and Accuracy

All Platform users shall have the right to access the information ChainAware.ai holds about them. ChainAware.ai will also take reasonable steps to ensure that this information is kept up to date by asking data subjects whether there have been any changes.

Besides, ChainAware.ai will ensure that:

Everyone processing personal information understands they are contractually responsible for following good data protection practices.
Everyone processing personal information is appropriately trained to do so.
Everyone processing personal information is appropriately supervised.
It deals promptly and courteously with any inquiries about handling personal information.
It will regularly review and audit how it holds, manages, and uses personal information.
It regularly assesses and evaluates its methods and performance in handling personal information.
All staff members are aware that a breach of the rules and procedures identified in this policy may lead to proper legal action being taken against them.

This policy will reflect the best data management, security, and control practices.

The User shall have the right to obtain from the ChainAware.ai restriction of processing where one of the following applies:

The accuracy of the personal data is contested by the data subject for a period enabling ChainAware.ai to verify the accuracy of the personal data;
the processing is unlawful, and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
ChainAware.ai no longer needs the personal data for processing, but they are required by the data subject for the establishment, exercise, or defense of legal claims;
the User has objected to processing pending the verification of whether the legitimate grounds of ChainAware.ai override those of the data subject.

Any User whose data is being gathered and processed under this policy has the right to contact ChainAware.ai on the following matters:

the purposes of the processing;
the categories of personal data concerned;
the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;
where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
the existence of the right to request from the ChainAware.ai rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing;
the right to complain to a supervisory authority;
where the personal data are not collected from the data subject, any available information as to their source.

Any User shall have the right to obtain from ChainAware.ai without undue delay the rectification of inaccurate personal data concerning him or her.

In case of any queries or questions about this policy, please contact ChainAware.ai at support@chainaware.ai.

8. How do we keep your information safe?

We use multiple security measures to ensure the confidentiality of your information. We aim to only keep your data for as long as we need it. We store your hard copy and electronic records in secure buildings and systems. Access to your personal information is permitted only for ChainAware.ai-authorized employees. When you log in to our Website or apps, we encrypt data sent from your computer to our systems so no one else can access it. We have firewalls, intrusion detection, and virus scanning tools to stop viruses and unauthorized people from accessing our systems. We use Secure Sockets Layered (SSL) technology to ensure your information is fully encrypted and securely sent across the Internet. Every session requires a password and username for your login into ChainAware.ai.

9. How can you control your personal information?

We offer our customers choices for collecting, using, and sharing personal information. You may contact us through the website form if you wish to edit your private information, and we will use commercially reasonable efforts to accommodate your request. If you believe any inaccurate or inappropriate information has been obtained or provided to others through this website, you should contact ChainAware.ai through the website form.

10. What security precautions are in place to protect against the loss, misuse, or alteration of my information?

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Information you disclose by use of the Website (as with any non-secure site), by posting a message or using e-mail, could potentially be collected and used by others. This may result in unsolicited messages from third parties or the use of such information by third parties for their purposes, legal or illegal. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or from our services, and you do so at your own risk. Once we receive your transmission, we use commercially reasonable efforts to ensure its security on our systems.